Dementia Care Home

Broadbridge Park | Care Home in Horsham

Chantry Court, Old Guildford Road, Horsham, Sussex, RH12 3XY

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds71
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2021-09-15

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2021-09-15

  • Is this home safe?

    Not yet rated
    The inspection rated this domain as Good. The home provides nursing care alongside personal care, which means qualified nurses are present on site, an important consideration for people with complex health needs. The full inspection narrative was not available for detailed analysis, so specific findings on staffing ratios, falls management, medicines handling, and infection control cannot be confirmed from the text provided. A Good rating in Safety means inspectors did not identify significant concerns, but it does not automatically mean all aspects of safety practice were observed and verified in detail.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good. This domain covers training, care planning, healthcare access, and nutrition. The home supports people with dementia, physical disabilities, and sensory impairments, which requires staff trained across several specialisms. The detailed inspection narrative was not available for this analysis, so specific findings on dementia training content, care plan quality, GP access frequency, or food provision cannot be confirmed. A Good rating indicates inspectors did not find significant failures in this area.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good. This domain covers staff warmth, dignity, respect, and the degree to which your parent's independence is supported rather than managed away. The home cares for people with dementia and physical disabilities, where the quality of daily interaction matters enormously to quality of life. The detailed inspection narrative was not available, so specific observations of staff behaviour, use of preferred names, response to distress, or unhurried practice cannot be confirmed from the text provided.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good. This domain covers activities, individual engagement, and how well the home adapts to each person's preferences and needs, including end-of-life care planning. The home supports people with dementia and sensory impairments, for whom individually tailored activity is particularly important. The detailed inspection narrative was not available, so specific findings on the activity programme, one-to-one engagement, or how the home responds to changing needs cannot be confirmed.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good. This domain covers the quality of management, the culture of the home, how incidents are learned from, and whether staff feel supported to speak up. The nominated individual is Mrs Rebecca Garwood and the home is run by Caring Homes (Broadbridge) Limited. The detailed inspection narrative was not available, so specific findings on manager visibility, staff morale, governance systems, or how the home handles complaints cannot be confirmed from the text provided.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here supports people living with dementia, physical disabilities and sensory impairments. They also care for adults under 65 who need specialist residential support — something that can be particularly hard to find. For residents living with dementia, the home provides specialist care tailored to each person's needs. The team understands how to support people through the different stages of dementia while helping them maintain connections and quality of life. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Chantry Court (operated as Broadbridge Park) was rated Good across all five domains at its most recent assessment in July 2024, but the published report text provided for this analysis contains only headline ratings without supporting detail, so most scores reflect confirmed Good ratings rather than specific observed evidence.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Broadbridge Park, on Old Guildford Road in Horsham, was assessed as Good in every domain at its most recent inspection on 30 July 2024, with the report published on 28 August 2024. The home is registered to care for adults over and under 65, including people living with dementia, physical disabilities, and sensory impairments, across 71 beds. All five domains, Safe, Effective, Caring, Responsive, and Well-led, received a Good rating, which places this home in a positive category, though a Good rating covers a wide range of actual practice. The inspection text available for this report does not include the detailed narrative, direct observations, resident or family quotes, or evidence that would allow a deeper assessment of day-to-day life at the home. Before making a decision, visit in person, ask to see the full published inspection report on the Care Quality Commission website, and use the specific questions in this report to probe the areas where detail is currently absent.

The three questions to ask when you visit

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In Their Own Words

How Broadbridge Park | Care Home in Horsham describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Broadbridge Park | Care Home in Horsham says about itself

Specialist support for complex needs in leafy Horsham

Broadbridge Park – Your Trusted nursing home

When someone you love needs care for dementia, physical disabilities or sensory impairments, finding the right place feels overwhelming. Broadbridge Park in Horsham specialises in supporting people with complex needs, including younger adults who need residential care. The home creates opportunities for residents to stay connected with their community through creative activities and events.

Care & specialisms

Who they care for

    The team here supports people living with dementia, physical disabilities and sensory impairments. They also care for adults under 65 who need specialist residential support — something that can be particularly hard to find.

    How they describe their dementia care

    For residents living with dementia, the home provides specialist care tailored to each person's needs. The team understands how to support people through the different stages of dementia while helping them maintain connections and quality of life.

    “Getting a feel for Broadbridge Park in person will help you understand if it's the right fit for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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